What time should we arrive?
We recommend arriving about 15 minutes before service, save tie by preregistering here. This gives you time to check in, meet our team, and help your child settle in before the fun starts. Plus, you'll get the best parking.
 
What should I expect on my first visit?
Our team will greet you at the GT Kids check in desk, walk you through the check-in process, and answer any questions you may have. We’ll make sure your child feels welcomed and safe from the very beginning. Our goal is to provide a safe, fun and enriching environment from the moment you check in until they leave with you after service.  

Can siblings stay together if they’re nervous?
We encourage kids to be in their age-appropriate environments, but if your child is nervous, let us know. We’ll work with you to make their first visit a positive one.

How do I share special instructions about my child?
At check-in, you can let us know about allergies, medical needs, or other important details. Your child’s leader will be informed and prepared when they arrive at their classroom. Your child's safety is a top priority for us here at Glad Tidings Church.  

What if my child needs extra help feeling comfortable at drop off?
If your child needs support at drop-off or during service, our team is ready to come alongside them. Just let us know at check-in, and we’ll partner with you to make their experience a good one.

How does check-in and check-out work?
You can pre register online before you arrive or register at the GT Kids desk. This allows our team to prepare for your child ahead of time, and saves you time when you get here. You can do so by clicking on this link. At check-in, you’ll both receive matching security tags, one for your child and one for you. At pickup, only the adult with the matching tag can check your child out. If the tag is misplaced, a photo ID must be shown and verified against the list of approved individuals on your child’s profile. We value your child's safety and this ensures we return them to only those approved for pickup.  

What safety measures do you have in place?
At Glad Tidings every volunteer is background checked, and all hallways and classrooms have security cameras monitored by our safety team when children are present. Bathrooms in the GT Kids wing are for children only, leaders use the lobby restrooms. We also follow the “rule of three,” meaning no leader is ever alone with a child. At Glad Tidings Church your children's safety is a top priority.  

What happens if my child needs me during the service?
If your child needs you, you’ll receive a text message through our secure check-in system. Keep your phone handy and we will reach out if need be. Plus we are just across the lobby ensuring you are always close to your child.

Do you provide snacks?
Nursery and Pre-K children bring their own snacks from home due to dietary and allergy concerns. For special events, the entire children’s department may be offered a snack, and families will be notified in advance. Parents are welcome to opt out, but we encourage you to provide a replacement snack for your child in these instances.  

What if my child has allergies?
All allergies and medical needs are noted at check-in. An indicator is printed on your child’s name tag to alert our team to review their profile and follow your instructions. We do our best to follow these instructions in order to provide a safe environment and partner with parents to ensure we follow any allergy restrictions.  

Can my child take medicine while at GT Kids?
For your child's safety GT Kids workers do not administer medication. If your child needs medicine during service, we will contact you directly and will allow you to administer medications accordingly.

What about kids with special needs?
We welcome all children at GT Kids. You know your child best, and we want to partner with you. Please share anything we should know at registration or check-in. While our volunteer-led environments do not provide one-to-one care, we can offer simple support such as sensory items and flexible seating.

Do you have a nursing mothers’ room?
Yes. Our nursing mothers’ room is located next to the women’s bathroom. It includes comfortable seating, a live stream of the service, and space to care for your baby without missing church.